We offer all our customers 28 days to change your mind on any of your purchases from this website.

To qualify for this, the item(s) must be in unused and brand new condition and must be returned with the entire original box, instructions, guarantee and all extras (CD-ROMs etc.).

When we receive the item, we will inspect it to ensure everything is present and in it's in original condition to ensure its eligibility for refund. We process refunds as quickly as possible and you will receive an email to notify you when the email has been processed.  We aim to process all refunds within 7 days, but please allow up to a maximum of 30 days for the refund to be processed.

You should return the product to us using a signed for service where a tracking number is provided. This also applies to customers from outside the UK. 

Returns address:
Ingersoll Watches
Units 1 & 2 Phoenix Park
Apsley Way
London
NW2 7LN



All returns are inspected to ensure that the item has not been used, and are refunded within 30 days of cancellation.  We will refund the original purchase cost excluding any shipping costs, we do not charge a 're-stocking' fee.

If you have any queries about this policy then please use the Contact us option.